Domestic Orders (India)
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Return Eligibility: Items can be returned or exchanged within 7 days of delivery.
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Conditions:
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Product must be unused, unwashed, and in original packaging with tags.
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Return not accepted for customised or sale items.
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Refund Options:
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Refunds are processed to the original payment method within 5–7 business days after inspection.
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Return Shipping:
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Free return shipping for defective or wrong items.
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For other reasons, return shipping charges may apply.
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International Orders
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Return Eligibility: Returns accepted within 15 days of delivery.
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Conditions:
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Product must be in original condition and packaging.
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We do not accept returns on used or damaged items.
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Refund Options:
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Refunds are issued after the returned item is received and inspected.
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Only the product cost is refundable. Shipping and customs duties are non-refundable.
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Return Shipping:
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Customers are responsible for return shipping and any customs fees.
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Purchase Over 15 Days
If you change your mind, you can return your item to us within 15 days of delivery. All returned items must be in an unworn, re-sellable condition with all tags attached. To request an exchange or refund please contact us.
Contact us immediately if you do not receive the order by your size or color order or any flows.
Used
Please note that any worn, washed, dirty, or altered items cannot be returned or exchanged.
Quality & Design
it’s a part of our process that every time we complete our order, we share pictures of it you before dispatching it. This way you can see the final look of your leather jacket including stitching, quality and all the details. Therefore, this reason is eliminated.
Sizing
At the time of placing your custom order, our customer support agent asks for your body measurements. Please refer to our sizing guide page to take your accurate body measurements. There’s a chance of sizing errors when you take your measurements. If your custom jacket still doesn’t fit you perfectly, we perform free of cost alteration for your convenience. However, please note that you would be required to pay for the shipping fees in this case.
Refund
All Custom order sales are final. While we pay utmost attention to specifications and order details, we'll work with you on case to case basis to find an acceptable outcome. Please contact us if you are not happy with your custom order and need our assistance
Return & Exchange for International Orders
To return an item at skinoutfit.com, Return Authorization (RA) is mandatory.
All returns will be absolutely free in case if you received an incorrect item.
If you’re not satisfied with the item you have received, you have the option to return it within 21 days from the receipt of the original order.
If you want to exchange your item, please request your Return Merchandise Authorization (RMA), and you can order a new item and return the one you purchased. Once we receive a returned item from you, we will proceed towards processing refunds to the payment method that was used to place the order.
*Note: Return shipping cost is not included in product price it's paid by Buyer.
